What Oakland Homeowners Say About Level Two Chimney Oakland
We’ve cleaned and inspected more than 38,000 chimneys since 2009, and every one of those jobs started with a written price and ended with a documented photo record. In Oakland, where Victorians in Rockridge sit alongside mid-century builds in the Oakland Hills, no two flue systems are the same. The reviews that matter to us aren’t about stars. They’re about whether we showed up on time, named the price before we touched a tool, and left the homeowner with pictures they could understand. Here’s what our neighbors are saying.
Recent Reviews
We bought a 1920s bungalow in Temescal and the inspector said the chimney “looked fine.” Corrine’s crew ran a camera up the flue and found the liner was cracked in three places, with Class III creosote glazed halfway up. They showed us the footage on a tablet right there in the driveway. The written quote was $340 for the sweep and inspection, and they had it done that afternoon. We slept better knowing what we were actually dealing with.
Kristen S., Temescal, Oakland
Last October I called three companies for a chimney sweep before burning season. Two wanted to “come take a look first” and one wouldn’t even ballpark it. Level Two sent a written quote by text: $285 for the full sweep, camera inspection, and photo report. The tech, Marcus, texted when he was ten minutes out, wore a uniform with his license number, and walked me through every picture. Found a deteriorated smoke chamber that the previous owner’s “sweep” had apparently missed for years.
Holly B., Rockridge, Oakland
Our rental in Fruitvale had a chimney that hadn’t been touched since the nineties. I was bracing for a rebuild quote. Corrine’s team swept it, ran the camera, and found the flue liner was intact but the crown had spalling concrete that was letting water in. They showed me exactly where, explained it could wait until spring if we capped it now, and wrote up two options with prices. No pressure, no phantom damage, just pictures and facts. We did the cap and scheduled the crown repair for March.
Colleen M., Fruitvale, Oakland
I got a $4,200 quote from another company for a “complete liner replacement” on our Montclair fireplace. Something felt off. Level Two’s Free Second Opinion saved me. Corrine ran her own camera, found the liner was stainless and perfectly sound, and the real issue was a blocked flue and a cracked smoke chamber parging. Total fix: $890. She handed me the photo record and a written warranty on the spot. I keep those pictures on my phone to show people.
Carmen R., Montclair, Oakland
The Oakland Hills wind had blown our chimney cap halfway across the deck. I thought I’d need a whole new crown. Kristen’s crew came out, found the cap was a standard Gelco that just needed new brackets and a proper seal, and had it sorted for $195. They texted before arriving, wore uniforms, and the photo record showed the before, during, and after. My neighbor in Piedmont already booked them for next week.
Kristen S., Oakmore, Oakland
After the 2023 storms, water was dripping into our fireplace in Maxwell Park. Three companies said we needed a rebuild. Level Two’s camera found the crown had a hairline crack and the flashing had pulled away from the cricket. They fixed the flashing, sealed the crack with HeatShield, and showed me the thermal imaging that proved the leak was stopped. Written price before they started: $475. That was January. It’s been through two more storm seasons dry as a bone.
Holly B., Maxwell Park, Oakland
Why Customers Trust Us
Every review above points to the same thing: we don’t guess, and we don’t hide. Clause 1 of the Haven Standard requires a written price, written scope, and written warranty before any work starts. Clause 4 requires a documented photo record on every visit. Our 365-Day Done Right Promise means if we miss something, we make it right. No voicemail trees, no “call for a quote,” no technician who won’t give you his name.
We’ve sourced materials through Haven’s buying network, DuraFlex, HeatShield, Gelco, Olympia Chimney, Famco, and Copperfield, specifically to keep Oakland homeowners from paying inflated markups. Our background-checked, uniformed technicians carry license numbers on every page and every uniform. When you call (628) 300-1701, a live person answers, 24 hours a day, 7 days a week. That’s not a perk. That’s the minimum.
Whether you’re in a 1905 Victorian in Preservation Park or a postwar ranch in Redwood Heights, your flue system has its own history of earthquakes, salt air, and previous owners who may or may not have known what they were doing. We’ll show you what’s actually in there, name the price to fix it, and leave you with pictures that prove it. Call (628) 300-1701 for a written quote. Estimates are free, and the photo record is included.
Written by Corrine Halstead, Owner at Level Two Chimney Oakland, serving Oakland since 2009.